Refund & Return Policy

At Digital Impix, we specialize in digital products that are delivered instantly after purchase. Due to the nature of digital goods, all sales are generally final.

No Returns

Since digital products cannot be physically returned and are accessible immediately after purchase, we do not accept returns.

Refund Eligibility

Refunds may be considered only in the following situations:

• You were charged multiple times for the same product.

• The product was not delivered successfully and our support team is unable to provide access.

• The purchased product is significantly different from the description provided on the website.

Non-Refundable Situations

Refunds will not be provided for:

• Change of mind after purchase.

• Accidental purchases.

• Failure to read the product description before purchasing.

• Compatibility issues not mentioned in the product description.

• Inability to use the product due to lack of technical knowledge.

• Requests made after the product has been successfully delivered and accessed.

Refund Request Process

To request a refund, please contact our support team within 7 days of purchase with:

• Order Number

• Email Address Used for Purchase

• Detailed Explanation of the Issue

Our team will review your request and respond within 2–5 business days.

Contact Us

For any questions regarding refunds or product access, please contact our support team through our website contact form or support email.